Customer support

For London venues

A fully managed charging station for your venue.

PocketVolt supplies, installs and supports the equipment. Qualifying venues pay £0 upfront for the station, and staff do not process routine rentals or payments.

Illustrative countertop charging station positioned at a busy café counter
Countertop format shown in a café setting
£0 upfront

Equipment cost for qualifying venues.

No routine handling

Customers use and pay at the station.

Direct support

PocketVolt handles rental questions.

What the partnership means

A useful service with clear responsibility.

The venue provides an appropriate position. PocketVolt manages the equipment and customer rental journey.

Supply and installation
PocketVolt supplies the station, agrees the location with you and installs the equipment.
Customer journey
Guests start at the station, pay, take a power bank and register the return without venue staff operating the system.
Support
Rental and payment questions are directed to PocketVolt by phone, email or WhatsApp.
Commercial model
£0 upfront equipment cost is available for qualifying venues. Any revenue share is agreed for the specific location.

A typical good fit

Hospitality venues where guests spend time.

We review each location rather than place equipment by default. Visibility, customer dwell time, expected demand and a practical indoor position all matter.

Designed around the venue

A format that can sit naturally in hospitality.

These context images show the types of environments we assess. They are illustrative settings, not claims of installed partner venues.

Illustrative compact charging station on a busy café counter
Cafés
PocketVolt twenty-four-slot charging station in a bar
Bars and dining
PocketVolt large-format charging station in a hotel lobby
Hotels
Large charging station fitted naturally into a rooftop bar at night
Bars and nightlife
Large charging station fitted naturally into a gym and wellness reception
Gyms and wellness
PocketVolt twenty-four-slot charging station at a hospitality entrance
Arrival spaces

From enquiry to installation

A straightforward location review.

  1. Share the essentials

    Tell us the venue name, type and postcode.

  2. Discuss the fit

    We ask about the customer profile, proposed position and commercial model.

  3. Review the position

    We confirm the right station and an indoor location near power.

  4. Install and support

    PocketVolt sets up the equipment and remains the support contact.

Common venue questions

What operators usually want to know.

Is the equipment genuinely free?

Qualifying venues pay no upfront equipment cost. We review the location and expected use before offering a station.

Does my team handle rentals or payments?

No routine processing is required. Customers use and pay at the station, and PocketVolt provides the rental support contact.

Will every venue receive revenue share?

No. Any revenue share depends on the location, expected use, placement and station format. The terms are agreed before installation.

How much space and power does it need?

The footprint depends on the station selected. The unit needs a suitable indoor position near a standard power socket. We confirm the exact requirements during the location review.

What happens if a customer needs help?

Customers can contact PocketVolt directly by phone, email or WhatsApp. Venue staff are not expected to investigate rental or payment issues.

How quickly will you reply?

We aim to review venue enquiries within one business day. A suitable location then moves to a short call and placement review.

Venue enquiry

Check whether your venue is a fit.

Start with the essentials. We will review the location, customer fit and practical placement before proposing a station.

Add optional venue details

No obligation. We aim to reply within one business day. See our privacy notice.