How PocketVolt handles website information.

Who is responsible

POCKETVOLT LTD is the data controller for personal information collected through this website and through direct venue, advertising and customer-support enquiries.

Company number 17387444. Registered office: 124 City Road, London, England, EC1V 2NX. Contact: expand@pocketvoltuk.com.

Information you choose to send

Venue and advertising forms collect the information shown beside each field. This can include your name, work contact details, organisation, venue location and the details of your enquiry. Phone number, footfall and additional venue information are optional on the first venue form.

If you contact us by email, telephone or WhatsApp, we also receive the information contained in that conversation.

How we use enquiry information

• To assess whether a venue may be suitable
• To respond to venue, advertising and customer-support questions
• To arrange calls, location reviews and potential partnerships
• To keep reasonable records of a business relationship
• To protect the website and investigate misuse

We generally rely on legitimate interests to respond to business enquiries, operate the website and manage potential or active relationships. Where the law requires consent—for example, optional analytics and advertising cookies—we rely on your consent.

We do not sell enquiry details.

Where information is stored and sent

Submitted enquiries are stored in the website database and a notification is sent to PocketVolt by email. The services involved include the website hosting and database platform, Cloudflare infrastructure, and Resend for email delivery.

Optional website analytics are provided through Google Tag Manager and Google Analytics after consent. These providers may process data outside the UK. Where an international transfer occurs, we rely on the transfer safeguards made available by the relevant provider and applicable law.

Retention

We keep enquiry information while the enquiry is active and, if a business relationship develops, for as long as needed to manage that relationship and reasonable legal or operational records. If no relationship develops, we periodically review and remove enquiries that are no longer needed. A legal obligation, dispute or security concern may require a longer period.

Cookies and similar storage

The website stores your optional-cookie choice in local browser storage under pocketvolt_consent. This is needed to remember whether you accepted or rejected optional cookies.

If you accept optional cookies, Google Tag Manager and Google Analytics may set or read cookies used to understand website use and measure enquiries. If you reject them, the site sends a denied consent state for analytics and advertising storage.

Cloudflare may use strictly necessary security technology to protect the site from abuse. Exact security cookies can change as its service configuration changes.

Use the “Cookie settings” button at the bottom of the site to reopen the preference panel and change your decision.

Your data-protection rights

Depending on the circumstances, you may have the right to ask for access to your personal information, correction, deletion, restriction, portability, or to object to how it is used. You can withdraw cookie consent at any time through the cookie choices control.

To make a request, email expand@pocketvoltuk.com. We may need to verify your identity. You can also complain to the Information Commissioner’s Office.

Links to other services

Links to WhatsApp, Google Maps, Companies House and other external services open those providers’ websites. Their own privacy terms apply once you follow the link.

Contact

Privacy questions can be sent to expand@pocketvoltuk.com or by post to POCKETVOLT LTD, 124 City Road, London, England, EC1V 2NX.